Hailey Furilla

LinkedIn,Email

Education

University of Massachusetts Amherst

College of Humanities and Fine Arts

Bachelor of English

Concentrations in Professional Writing and Technical Communication and Creative Writing

Minor: Latin

• Cumulative GPA: 3.908; Deans List; Commonwealth Honors College

Relevant Coursework

English 391D--Writing and Emerging Technologies

• Developed skills within Adobe InDesign for the purpose of publishing and book design
• Learned to properly format and adjust page layout and create covers, combining images and text

Experience

CVS Pharmacy

Customer Service Representative

• Assisted approximately 100 customers daily with transactions and processing photo orders
• Ensured a productive work environment by stocking shelves, facing items, distributing signage, and cleaning
• Answered customer questions and advised them when they were confused or unsure

Child Sitting

• Planned and carried through with children’s everyday routines
• Arranged school pick ups as well as prepared meals and activities for children
• Self–managed my schedule with said children and their parents being self–employed

Academic Projects

TMHS Equity Conference

Facilitator and Organizer

• Organized five seminars with a group of students that taught children about how equity can be implemented in school, the workplace, and our community
• Worked as a facilitator within these seminars to open up conversations about equity and conceived ways they could achieve equity within their own community

Leadership

She's the First

President and Global Competency Chairwomen

• Coordinated fundraisers, managed meetings, and communicated with the main organization of She’s the First in order to fund the education of disadvantaged women in other countries
• Delegated tasks and responsibilities to a group of 30 girls to ensure efficient fundraisers
• Oversaw the groups funds and properly distributed it between the needs of the group and organization

Skills

Proficient in Microsoft Office, Google Cloud Platform, Canva, Adobe InDesign; Long–form poetry writing